Terms of Service

Agreement to Terms

By accessing or using ReservesPro ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service. The Service is operated by Markham Square Ventures, LLC, a Delaware limited liability company.

Description of Service

ReservesPro provides a web-based platform for Florida condo associations to manage capital assets, plan reserves, forecast costs, and collaborate with board members and property managers. Access to the platform requires account registration and may require a paid subscription.

Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding your account credentials and for any activities or actions under your account, including those of team members you invite.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

If you invite team members or property managers to your association's account, you are responsible for assigning appropriate access levels and ensuring those individuals comply with these Terms.

Subscriptions and Payments

If you wish to subscribe to any plan made available through the Service, you may be asked to supply certain information relevant to your purchase, including your credit card number, billing address, and other payment information.

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period, and you will retain access to the Service until that time.

We reserve the right to change subscription pricing with at least 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

Your Data

You retain full ownership of all data you enter into the platform, including capital asset records, reserve plans, financial projections, and any other association information ("Your Data"). We do not claim any ownership rights over Your Data.

We will not access, use, or share Your Data except as necessary to provide and improve the Service, or as required by law. Upon termination of your account, you may request an export of Your Data. We will make Your Data available for export for a reasonable period following account cancellation, after which it may be permanently deleted.

Accuracy of Information

ReservesPro provides tools to assist with reserve planning and capital asset tracking. The platform is not a substitute for a professional reserve study, engineering inspection, legal counsel, or financial advice. You are solely responsible for verifying the accuracy of any data entered into the platform and for any decisions made based on the platform's outputs.

We do not guarantee that use of the platform constitutes compliance with Florida Statute 718 (the Condominium Act), SIRS requirements, or any other applicable law or regulation. You should consult qualified professionals for compliance guidance.

Intellectual Property

The Service and its original content, features, design, and functionality are and will remain the exclusive property of Markham Square Ventures, LLC and its licensors. This includes but is not limited to the platform's software, interface design, documentation, and branding.

You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code of the platform.

Acceptable Use

You agree not to use the Service:

• In any way that violates any applicable law or regulation
• To transmit any material that is defamatory, offensive, or otherwise objectionable
• To impersonate any person or entity or misrepresent your affiliation with an association
• To interfere with or disrupt the Service or its servers and infrastructure
• To attempt to gain unauthorized access to any part of the Service or other users' accounts or data
• To share account credentials with unauthorized individuals
• To scrape, crawl, or use automated means to access the Service without our written consent

Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control.

We will make reasonable efforts to provide advance notice of planned maintenance that may affect availability.

Termination

We may suspend or terminate your access to the Service at any time, for any reason, at our sole discretion, with or without notice.

Upon termination, your right to use the Service will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership, warranty disclaimers, limitation of liability, and governing law.

Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the Service's operation, reliability, accuracy, or fitness for a particular purpose. Reserve projections, cost estimates, and other outputs generated by the platform are tools to assist your decision-making and are not guarantees of future costs or conditions. Your use of the Service is at your sole risk.

Limitation of Liability

In no event shall Markham Square Ventures, LLC, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Markham Square Ventures, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in Texas, and you consent to the personal jurisdiction of such courts.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms, please contact us at hello@reservespro.com.